Privacy policy

We appreciate your visit to our web pages and would like to provide you with some essential information regarding our commitment to the security and confidentiality of personal data.

By “IMSOL Technology SRL website,” we mean any web page (website, landing page, etc.) owned, managed, or under the umbrella of IMSOL Technology SRL.

Please review this section regularly, as the policy may undergo changes or updates. Any significant changes to this policy will be notified.

In addition to this policy, please consult our Cookie Policy.

1Who are we?

IMSOL Technology SRL, a Romanian legal entity with its main office located at 2A Jiului, 4th floor, Sector 1, Bucharest, Postal Code 013219, is registered with the Trade Registry under no. J40/8699/2006 and holds the unique registration number/VAT Code RO18714541. IMSOL Technology SRL (referred to as “we” or “IMSOL Technology”) is committed to informing you about how your personal data is processed and protected.

This information notice is provided at the start of our collaboration through our website.

IMSOL Technology SRL Contact Information:

2Use of IMSOL Technology Websites

By accessing or using any part/function of the IMSOL Technology SRL websites, you agree to accept and comply with the terms, conditions, and policies mentioned and/or available via hyperlink, and you confirm that you are at least of the legal age according to applicable national legislation. If you do not accept the terms, conditions, and policies outlined in this documentation, you should not continue to access our website and/or use our services.

3Intellectual propriety rights

The content of IMSOL Technology SRL websites (images, texts, web graphics, scripts, software, design rights, model rights, patents, registered trademarks) is the exclusive property of IMSOL Technology SRL and is protected by copyright and related rights laws, as well as intellectual and industrial property laws. Use of any of the above elements without the consent of IMSOL Technology SRL is punishable under the applicable legislation.

IMSOL Technology SRL may grant the user/client, through an agreement, the right to use specific content of the site in a described manner. This agreement applies strictly to the defined content(s), for a period established in the agreement, and only to the person(s) permitted to use these contents, without allowing the use of other contents from the IMSOL Technology SRL websites.

The use of any registered trademark name on IMSOL Technology SRL websites does not constitute advertising for the respective company. IMSOL Technology SRL does not assume responsibility and cannot be held liable for damages arising from the use of the website’s content.

Please report any potential copyright violations noticed on the site to office@imsol.ro.

4Where do we collect data from?

Generally, the personal data we collect is provided by you through email, via IMSOL Technology SRL websites, social media networks, or during your visits to our office.

Occasionally, when we are in the recruitment process, we may collect data about you from specialized online platforms (eJobs, LinkedIn, etc.) or from the CVs you send us.

Additionally, when you interact with us on social media (such as likes, shares, comments, reviews, etc.), we will inevitably have access to information about you, particularly data that you have made public on your social media profile.

5How we use personal data

Below, please find the purposes for which we process your personal data, the individuals who have access to your data, and how we store it.

  1. 1. When You Interact with Us via Contact Channels Available on the Website or Social Media

If you interact with us using the contact details available on the contact pages/forms of IMSOL Technology SRL websites, the chat application on the website (Facebook chat-widget), or interact with us through the messaging functions of social networks (e.g., feedback, complaints, information requests, etc.), we will use your contact details and the information you provide to offer you information and offers regarding our services, to resolve the reported situation, to assess our customers’ satisfaction levels, and to continuously improve the services we provide.

Personal data  Name, surname, phone number, email address, Internet Protocol (IP), cookie ID, data you have made public on your social media profile, and any other data you voluntarily send us.
Legal Basis for Processing
  • We process your data to take steps at your request prior to entering into a contract (Art. 6(1)(b) of Regulation (EU) 2016/679).
  • We process your data in pursuit of our legitimate interest to respond to any questions, complaints, or recommendations you send us and to improve the services and experience we offer to our customers (Art. 6(1)(f) of Regulation (EU) 2016/679).
With Whom We May Share Your Data
  • IT service providers for our company (hosting and data storage) or providers to whom we outsource certain technical support services for our website, or providers of customer relationship management systems.
  • The platform on which our website was developed and which provides our website hosting.
  • The provider of the chat widget on the site (Facebook).
  • Members of our group of companies (including our subsidiaries, parent company, and all its subsidiaries), as reasonably necessary for the purposes set out in this policy.
  • Social media platforms: Facebook, LinkedIn, Instagram, YouTube.
  • Regulatory authorities and other government authorities, if required by legal or statutory requirements.

We will disclose your personal data only to the extent strictly necessary to achieve the intended purpose. We have taken all necessary measures to ensure that external service providers with access to your data have implemented physical, electronic, and managerial security measures to protect the data.
Data Retention
  • We will not keep communications in our database for more than 1 year from the date of the last interaction.
  • Data transmitted via social media platforms will be stored by those platforms according to their own policies.
Data Storage Location
  • Data recorded through the websites will be stored on the servers of the hosting provider.
  • Data transmitted via social media platforms will be stored by those platforms in accordance with their own policies.
  • Data that we download locally will be stored on our secure servers, both locally and in the cloud.

 

2. Commercial and Marketing Communications

We may send you information about the services we offer if you have requested this information (e.g., by subscribing to our newsletter) or if you are already our customer and these details may be of particular interest to you.

Personal data Name, surname, email address, phone number.
Legal Basis for Processing  

  • We process your data to take steps at the request of the data subject prior to entering into a contract (Art. 6(1)(b) of Regulation (EU) 2016/679).
  • We process your data based on your consent (Art. 6(1)(a) of Regulation (EU) 2016/679) for marketing communications.
  • We will process data in our legitimate interest if you are already our customer and we believe the information could be of great interest to you (Art. 6(1)(f) of Regulation (EU) 2016/679).
With Whom We May Share Your Data
    • IT service providers for our company (hosting and data storage) or providers to whom we outsource certain technical support services for our website or providers of customer relationship management systems.
    • Marketing automation tools (for sending newsletters).
    • Members of our group of companies (including our subsidiaries, parent company, and all its subsidiaries), as reasonably necessary for the purposes set out in this policy.
    • Regulatory authorities and other state authorities if required by legal or statutory requirements.

We will disclose your personal data only to the extent strictly necessary to achieve the intended purpose. We have taken all necessary measures to ensure that external service providers with access to your data have implemented physical, electronic, and managerial security measures to protect the data.
Data Retention În cazul abonării la newsletter, prelucrarea datelor va continua până când dvs. veți solicita dezabonarea.

In the case of newsletter subscriptions, data processing will continue until you request to unsubscribe. For processing based on legitimate interest, when you are already our customer, we will process your data for the duration of the contract and will continue to do so for an additional 3 years after the termination of the contract.
Data Storage Location The data we download locally will be stored on our secure servers, both locally and in the cloud.

If you no longer wish to receive newsletters or informational materials from IMSOL Technology SRL, all you need to do is click the “Unsubscribe” button available in the received email, or send an email stating your desire to unsubscribe to office@imsol.ro, and you will be unsubscribed from those communications.

3. Processing of Candidate Data in Recruitment, Selection, and Talent Evaluation

If you wish to join the IMSOL Technology SRL team, we invite you to contact us through the contact details or forms available on the IMSOL Technology SRL Websites.

We will process the data you provide when expressing your intention to join the IMSOL Technology SRL team, as well as any additional information we may request later, to analyze your real potential and motivation, allowing us to assess whether the information you have provided matches the employee profile we are seeking.

The CV you send us should not contain sensitive data regarding (i) racial or ethnic origin; (ii) political affiliations; (iii) philosophical or religious beliefs; (iv) membership in a union or political party; (vii) criminal history or penal procedures and associated penalties or fines; (viii) any illegal or inappropriate behavior and associated sanctions; or (ix) any national identification number.

Personal data
  • Identification data: name and surname, contact details (email and phone);
  • Other information provided at the request of IMSOL Technology SRL;
  • CV, certifications, skills, and qualifications for the desired position;
  • Cover letter, previous and/or relevant work experience, or other experiences;
  • Information from interviews and phone discussions, if applicable;
  • Details about the type of position you are seeking, current and/or desired salary, other information related to compensation and benefits packages, willingness to relocate, other job preferences, and the type of organization you prefer;
  • Information from references and/or background checks (if applicable), including information provided by third parties and/or recommendation letters;
  • Information regarding previous employment history;
  • Other information voluntarily provided by the candidate.
Sensitive and/or Demographic Personal Data Sensitive and/or demographic information voluntarily provided by the candidate during the recruitment process, such as citizenship and/or information about citizenship, medical or health information, racial, ethnic, or religious data.
Legal Basis for Processing We process your data to take steps at your request prior to entering into a contract (Art. 6(1)(b) of Regulation (EU) 2016/679).
With Whom We May Share Your Data
  • IT service providers for our company (hosting and data storage) or providers to whom we outsource certain technical support services for our website or providers of customer relationship management systems.
  • The platform on which our website was developed and which provides our website hosting (LinkedIn).
  • Members of our group of companies (including our subsidiaries, parent company, and all its subsidiaries), as reasonably necessary for the purposes set out in this policy.
  • Regulatory authorities and other state authorities, if required by legal or statutory requirements.

We will disclose your personal data only to the extent strictly necessary to achieve the intended purpose. We have taken all necessary measures to ensure that external service providers with access to your data have implemented physical, electronic, and managerial security measures to protect the data.
Data Retention We will not retain candidate data that is older than 3 years.
Data Storage Location Data recorded through IMSOL Technology SRL Websites will be stored on the servers of the hosting provider.

Data that we download locally will be stored on our secure servers, both locally and in the cloud.

 

4. Contract Conclusion and Execution of Customer Requests

We process personal data primarily contained in the documents you provide and the information necessary for the conclusion and execution of contracts.

Personal data Name, surname, phone number, email address, signature, role in the company.
Legal Basis for Processing We process your data for the conclusion and execution of a contract (Art. 6(1)(b) of Regulation (EU) 2016/679).
With Whom We May Share Your Data
  • IT service providers for our company (hosting and data storage) or providers to whom we outsource certain technical support services for our website or providers of customer relationship management systems.
  • Members of our group of companies (including our subsidiaries, parent company, and all its subsidiaries), as reasonably necessary for the purposes set out in this policy.
  • Regulatory authorities and other state authorities, if required by legal or statutory requirements.

We will disclose your personal data only to the extent strictly necessary to achieve the intended purpose. We have taken all necessary measures to ensure that external service providers with access to your data have implemented physical, electronic, and managerial security measures to protect the data.
Data Retention We will not retain personal data for more than 5 years from the end of the contract, except for documents subject to retention requirements imposed by national legislation (e.g., accounting data).
Data Storage Location Data that we download locally will be stored on our secure servers, both locally and in the cloud.

5. Participation in Various Events Organized by IMSOL Technology SRL

IMSOL Technology SRL aims to increase customer and partner loyalty and to provide as many opportunities as possible for customer awareness and service promotion by organizing events such as inaugurations, presentations, viewings, campaigns, contests, and other dedicated events.

During these events, we may photograph or record video of participants for community promotion and service marketing purposes. We will always offer the opportunity to opt-out of such processing and will respect your wish not to be filmed/photographed by providing you with a distinctive element (e.g., a colored badge).

Personal data
  • Name, surname, phone number, email address, locality.
  • Optional: Image (photographs, video recordings).
Legal Basis for Processing
  • We process your data to make efforts at your request before entering into a contract (Art. 6(1)(b) of Regulation (EU) 2016/679) for participant registration.
  • We process your data based on your consent (Art. 6(1)(a) GDPR) for marketing communications.
  • We will process photographs and video recordings of participants taken during campaigns/contests/events for the legitimate interest of promoting the IMSOL Technology SRL brand (Art. 6(1)(f) GDPR).
With Whom We May Share Your Data
  • IT service providers for our company (hosting and data storage) or providers to whom we outsource certain technical support services for our website or customer relationship management systems.
  • Members of our group of companies (including our subsidiaries, parent company, and all its subsidiaries), as reasonably necessary for the purposes set out in this policy.
  • Third-party companies to whom we may outsource certain roles in event organization (e.g., photographers, videographers, event organizers, videoconferencing and online chat service providers).
  • The platform on which our website was developed and which hosts our website.
  • Social media platforms: Facebook, LinkedIn, Instagram, YouTube.
  • Regulatory authorities and other state authorities if required by legal or statutory requirements.

We will disclose your personal data only to the extent strictly necessary to achieve the intended purpose. We have taken all necessary measures to ensure that external service providers with access to your data have implemented physical, electronic, and managerial security measures to protect the data.
Data Retention Participant data will be stored for 24 months from the end of the event.
Data Storage Location Data collected through IMSOL Technology SRL websites will be stored on our hosting provider’s servers.

Data posted on social media (photos/video recordings) will be stored according to their own policies.

Data that we download locally will be stored on our secure local and cloud servers.

6. When You React to Content on Social Media or Share Information from the Site

We are present on Facebook, LinkedIn, Instagram, and YouTube. Whenever you interact with us through our accounts on these platforms (e.g., comments, likes, shares, reviews, etc.), we will have access to publicly available data on your profiles.

Personal data Name, image, and any other information publicly accessible in your social media profile or voluntarily communicated by you.
Legal Basis for Processing We process your data to make efforts at your request before entering into a contract (Art. 6(1)(b) GDPR) or for our legitimate interest (Art. 6(1)(f) GDPR) to respond to any questions, complaints, or recommendations you send us and to improve our services and customer experience. We also process data for our legitimate interest in keeping you updated with news published by IMSOL Technology SRL that might be of interest to you.
With Whom We May Share Your Data
  • Marketing service providers (e.g., PR specialists, ad agencies).
  • Members of our group of companies (including our subsidiaries, parent company, and all its subsidiaries), as reasonably necessary for the purposes set out in this policy.
  • Social media platforms: Facebook, LinkedIn, Instagram, YouTube.
  • Regulatory authorities and other state authorities if required by legal or statutory requirements.

We will disclose your personal data only to the extent strictly necessary to achieve the intended purpose. We have taken all necessary measures to ensure that external service providers with access to your data have implemented physical, electronic, and managerial security measures to protect the data.
Data Retention Data transmitted through social media platforms will be stored by these platforms according to their own policies.
Data Storage Location Data is stored on social media servers.

Marketing service providers (e.g., PR specialists, ad agencies) will store data on their own servers.

Data that we download locally will be stored on our secure local and cloud servers.

7. Use of Social Media Plugins

IMSOL Technology SRL and social media platforms (as joint operators) are responsible for processing active display data (e.g., cookie ID) when a user of our site interacts with social networks through integrated buttons and widgets.

On our site, we have integrated social media plugins from Facebook and YouTube. More information about the plugins we use can be found in our Cookie Policy.

Personal data Name, image, any information publicly accessible in your social media profile, Cookie ID.
Legal Basis for Processing We process your data based on our legitimate interest in facilitating easy sharing of content from our platform (Art. 6(1)(f) GDPR).
With Whom We May Share Your Data
  • Marketing service providers (e.g., PR specialists, ad agencies).
  • Online platforms: Facebook, LinkedIn, Instagram, YouTube.
  • Regulatory authorities and other state authorities if required by legal or statutory requirements.

We will disclose your personal data only to the extent strictly necessary to achieve the intended purpose. We have taken all necessary measures to ensure that external service providers with access to your data have implemented physical, electronic, and managerial security measures to protect the data.
Data Retention Data shared with social media networks will be stored by these networks according to their own policies.
Data Storage Location Data is stored on social media servers.

Marketing service providers (e.g., PR specialists, ad agencies) will store data on their own servers.

Data that we download locally will be stored on our secure local and cloud servers.

8. Facilitating Easy and Enjoyable Navigation on Our Site

When you access our website, we collect data about you through online identifiers (cookies and IP addresses), which are stored in log files.

We use this information to design our website to better meet the needs of our users. We may also use your IP address to help diagnose any server malfunctions, manage our site, maintain site security, prevent fraud, authorize the use of services available on our site, analyze trends, track visitor movements, and gather general demographic information to help identify visitor preferences.

You can find more information about cookies, as well as how to delete cookies and disable tracking, in our Cookie Policy available on our site.

Personal data
  • Internet Protocol (IP) address, general location of the computer, device (country level), website browsing history, timestamp, request/action, type and version of browser and operating system.
  • Other information generated while using our website, including when, how often, and under what circumstances you use it.
Legal Basis for Processing
  • We use cookies to make your browsing experience on our site easy and enjoyable, based on our legitimate interest (Art. 6(1)(f) GDPR).
  • Non-essential cookies are not used without your consent (Art. 6(1)(a) GDPR).
With Whom We May Share Your Data
  • IT service providers for our company (hosting and data storage) or providers to whom we outsource certain technical support services for our site or CRM system providers.
  • Marketing service providers (e.g., PR specialists, ad agencies).
  • Third parties placing cookies: LinkedIn, YouTube, Google, Quora, Facebook, Reddit.
  • Regulatory authorities and other state authorities if required by legal or statutory requirements.

We will disclose your personal data only to the extent strictly necessary to achieve the intended purpose. We have taken all necessary measures to ensure that external service providers with access to your data have implemented physical, electronic, and managerial security measures to protect the data.
Data Retention
  • There are session cookies and persistent cookies. While session cookies are deleted when the browser is closed, persistent cookies may have different lifespans depending on their purpose.
  • For more information about the duration of cookies we use, please refer to our Cookie Policy.
Data Storage Location Data collected through our own cookies will be stored on the hosting provider’s servers.

Data collected through third parties placing cookies will be stored on their servers.

6Are the Data Processed by IMSOL Technology SRL Safe?

IMSOL Technology SRL takes the protection of your data seriously and implements appropriate technical and organizational measures to ensure the security of personal data processed. These measures are appropriate for the risks and categories of protected data, specifically protecting data against unauthorized sharing, unauthorized access, processing in violation of applicable laws, as well as against alteration, loss, damage, or destruction of data.

However, please remember that unfortunately, no data transmission can be guaranteed to be 100% secure.

If you suspect a breach of your data privacy, please contact us immediately at: office@imsol.ro

Important:After the data retention period ends, your data will be deleted. If we consider that such data might help us improve the quality of our products or services, we will continue to use these data only after irreversible anonymization.

7Links to other websites

Please note that we are not responsible for the privacy practices of other websites or third parties. We encourage you to be aware when leaving our site and to read the privacy policies of any website that may collect personal information.

8Processing Minors' Data

IMSOL Technology SRL is not intended for, and does not knowingly collect, information from individuals under the age of 18 through its website. Accessing and using our website by minors implies the legal guardian’s consent for the minor’s use of our site. Additionally, if we discover that a minor has used our site without the approval of a legal representative, we will delete all personal data related to that individual.

9International Data Transfers

IMSOL Technology SRL shares personal data with partners operating outside the European Economic Area (EEA).

List of international partners with whom we share data:

  • Third parties placing cookies: LinkedIn, YouTube, Google, Facebook
  • Online platforms: Facebook, LinkedIn, Instagram, YouTube
  • Marketing automation tool (for sending newsletters)
  • Platform on which our site is developed and hosted

Personal data may be stored and processed in any country where we employ service providers. We may transfer personal data that we hold about you to recipients in countries other than the country where the personal data was initially collected, including the United States or Israel. These countries may have data protection rules that differ from those in your country. However, we will take steps to ensure that any such transfers comply with applicable data protection laws and that your personal data remains protected in accordance with the standards described in this privacy policy. In certain circumstances, courts, law enforcement agencies, regulatory agencies, or security authorities in those other countries may have the right to access your personal data.

If applicable law requires us to ensure that an international data transfer is governed by a data transfer mechanism, we use one or more of the following mechanisms:

  • EU Standard Contractual Clauses with a data recipient outside the EEA or the UK
  • Verification that the recipient has implemented Binding Corporate Rules

We will also ensure that all our international partners have adopted additional measures to provide adequate safeguards, enforceable rights, and effective legal remedies. These measures are intended to provide additional assurances to data subjects that data transfers based on standard contractual clauses or binding corporate rules offer a level of protection equivalent to that guaranteed within the European Union.

9Your Rights

As a data subject, you have specific legal rights regarding your personal data that we collect and process. IMSOL Technology SRL respects these rights and is committed to considering your interests.

  • Withdrawal of Consent: If the processing is based on your consent, you may withdraw your consent at any time.
  • Rectification of Data: If you notice that we hold incorrect personal data, you can request the correction of that data at any time. We strive to keep personal data accurate, complete, current, and relevant.
    • Restriction of Processing: In certain situations, you can request the restriction of processing of your data, such as when:
      • You contest the accuracy of the personal data while we verify its accuracy,
      • The processing is unlawful and you request restriction instead of deletion,
      • We no longer need the data, but you need it for the establishment, exercise, or defense of a legal claim,
      • You object to the processing while we verify whether our legitimate interests override your rights.
    • Access to Data: You can request information about the personal data we hold about you, including what categories of data, for what purposes they are used, where we collected them from if not directly from you, and to whom they have been disclosed. We will provide a free copy of your personal data, but we reserve the right to charge a reasonable fee for excessive requests.
    • Data Portability: Upon request, we will transfer your personal data to another data controller if technically feasible and if processing is necessary for the performance of a contract. Instead of receiving a copy of your personal data, you can request that we transfer the data directly to another controller specified by you.
    • Right to Deletion: You can request the deletion of personal data in the following cases:
      • The data is no longer necessary for the purposes for which it was processed,
      • You object to further processing (see Right to Object below),
      • The data has been processed unlawfully,
      • You withdraw consent on which processing is based.

Except where processing is necessary for compliance with a legal obligation or for the establishment, exercise, or defense of a legal claim.

    • Right to Object: You may object at any time to the processing of your personal data based on your particular situation. We will cease processing unless we can demonstrate compelling legitimate grounds for the processing or for the establishment, exercise, or defense of a legal claim. Please indicate whether you wish for the data to be deleted or processing restricted.
    • Right to Lodge a Complaint: If you believe that data protection laws have been violated, you may file a complaint with the National Supervisory Authority for Personal Data Processing by completing the online form available on the data protection authority’s website.

Timeframe: We will aim to resolve your request within 30 days. However, this period may be extended due to specific legal requirements or the complexity of the request.

Access Restriction: In certain situations, we may not be able to grant access to all or part of your personal data due to legal restrictions. If we refuse your access request, we will inform you of the reason for the refusal.

Identification Issues: In some cases, we may not be able to identify your personal data due to a lack of identifying information provided in your request. If you do not provide additional information necessary for identification, we may not be able to process your request to exercise the legal rights described in this section.